Avoid Nightmares with POS System Redundancy
The inability to trade due to unforeseen circumstances, such as a network outage, is a nightmare scenario for any hospitality venue.
Network outages can happen at any time, leaving your business potentially vulnerable to significant financial losses and reputational damage. Recent point-of-sale (POS) outages have served as a stark reminder of the importance of being prepared for such disruptions.
A point-of-sale system with strong redundancy provides a safety net, ensuring that you can continue to process transactions, even if offline. This is critically important for stadiums and arenas, where large crowds and short transaction windows make downtime even more costly and disruptive.
While system redundancy is crucial in protecting against network outages, it also has broader uses. The inherent redundancy of a POS system gives businesses the flexibility to use it in locations where no network is available, such as a food truck or pop-up location.
With SwiftPOS, you can be confident that your #1 priority, trade continuity, is met with minimal risk. Inbuilt system redundancy is a key feature of the architecture and POS terminals can continue to trade for up to 28 days in offline mode if communication to the server is unavailable.
How does it work? The SwiftPOS Touch terminal (front-of-house) features a robust and transparent offline mode that can switch in and out seamlessly. If a terminal is disconnected from the main system or network, it can run independently with its full product, promotion, and pricing database. This ensures that your business can continue to operate without any disruption.
Daniel Smith, General Manager of O’Brien Group, who operate large stadiums such as Eden Park and AAMI Park, recognises the importance of system redundancy.
“The SwiftPOS underlying core system really stands out in this regard, with its inbuilt redundancies and the ability to operate completely offline, whilst maintaining the key cloud functionality we need on gameday.”
With thousands of hungry and thirsty fans to serve, the last thing any stadium operator wants is a system failure that brings their concession stands to a screeching halt. Stadiums also host a limited number of events per year, so it’s vital to maximise revenue during each event.
With SwiftPOS, major event venues can be confident that their critical transaction windows will run smoothly, allowing them to maximise revenue during each event.
Get in touch if you have any questions relating to system redundancy. Our experts are more than ready to assist.
